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PC Downloads

Technical Support

Technical Support

If you're having any problem with our products and require techincal support, you can contact us on Facebook, Twitter, or just send us e-mail at support@thirdwire.com.

Please be sure to provide the following information:

1. name of the product (including the version number and which store it was downloaded from),

2. detailed description of the problem, and

3. your device or system description.

Please check your SPAM filter if you do not receive any e-mail from us after making online purchase or after you've sent e-mail to our techincal support. And try using other methods of contacting us ( Facebook or Twitter ), or try re-sending the e-mail from another account (we recommend gmail or hotmail). Some ISPs use very restrictive SPAM blocker and we may not be able to get any of our e-mails through.

Thank you!


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Last modified: Dec 07, 2018

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