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Technical Support

If you're having any problem with our products and require techincal support, you can contact us on support forum, Facebook, Twitter, Google+, or just send us e-mail at support@thirdwire.com.

Please be sure to provide the following information:

  1. name of the product (including the version number and which store it was downloaded from),
  2. detailed description of the problem, and
  3. your device or system description.

Please check your SPAM filter if you do not receive any e-mail from us after making online purchase or after you've sent e-mail to our techincal support. If you're still having problem getting through, try using other methods of contacting us (support forum, Facebook, Twitter, Google+), or try re-sending the e-mail from another account (we recommend gmail or hotmail). Some ISPs use very restrictive SPAM blocker and we may not be able to get any of our e-mails through.


PC Downloads

Looking for downloads for PC games you've purchased? Try these links:

  • Download Center - re-download PC games purchased from our online store.
  • Update Page - download the latest updates and patches for your PC games.

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last modified: Jun 08, 2017

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